Can I receive a refund?

Here's a little more info on Picmonic’s refund policy.

Written by Madelyn Van Wyk
Updated over a week ago

What are Achievements?

Written by Erika Bankhead
Updated over a week ago

What is a Daily Goal Streak?

Written by Erika Bankhead
Updated over a week ago

What is XP?

XP and how you can earn it.

Written by Erika Bankhead
Updated over a week ago

How do I bookmark a Picmonic?

How to bookmark and find bookmarked Picmonics

Written by Alana Yuen
Updated over a week ago

How do I become a Picmonic Affiliate?

All about Picmonic's Affiliate Program

Written by Alana Yuen
Updated over a week ago

Why doesn’t Daily Quiz have more questions?

Why you may see less questions in your daily queue at times

Written by Alana Yuen
Updated over a week ago

How can I share Picmonic with my educators?

Get your educators involved with Picmonic for free.

Written by Chelsie Ashburn
Updated over a week ago

How can I share Picmonic with my classmates?

Learn how you can share Picmonic with your friends and classmates.

Written by Chelsie Ashburn
Updated over a week ago

How do I archive or unarchive a Pathway or Playlist?

All about archiving

Written by Alana Yuen
Updated over a week ago

Picmonic Tips

How do I use Picmonic?

Written by Madelyn Van Wyk
Updated over a week ago

Does Picmonic have scholarships?

I'd like to apply for a Picmonic Scholarship

Written by Alana Yuen
Updated over a week ago

Why is Medical Terminology a separate product?

Why are med terms not part of your other subscriptions?

Written by Alana Yuen
Updated over a week ago

Where can I find the blog?

Get the down-low on Picmonic updates in our blog.

Written by Chelsie Ashburn
Updated over a week ago

Can I share Playlists or Picmonics with my friends/classmates?

I want to hook my friends up with Picmonic too!

Written by Alana Yuen
Updated over a week ago

Where can I find testimonials?

See what students and educators are saying about Picmonic!

Written by Chelsie Ashburn
Updated over a week ago

A feature isn’t working! What can I do?

What to do when a feature stops working correctly.

Written by Chelsie Ashburn
Updated over a week ago

How can I help Picmonic?

I love Picmonic and want to help!

Written by Alana Yuen
Updated over a week ago

The site isn’t working! What can I do?

Learn steps to take when the site stops working.

Written by Chelsie Ashburn
Updated over a week ago

Does Picmonic have a Facebook, Instagram, or Twitter?

Can I socialize with the Picmonic Team?

Written by Alana Yuen
Updated over a week ago

When will I hear back about the error I reported?

What happens after I submit an error report?

Written by Alana Yuen
Updated over a week ago

How can I create my own Picmonics?

No art experience needed!

Written by Alana Yuen
Updated over a week ago

How do I report errors on Picmonics?

How to help keep Picmonic's content accurate and healthy by reporting errors

Written by Alana Yuen
Updated over a week ago

How can I earn Picmonic for Life?

Picmonic?! For LIFE?!

Written by Alana Yuen
Updated over a week ago

What Add-On courses do you offer?

All about Picmonic's current add-on courses

Written by Alana Yuen
Updated over a week ago

What is Picmonic's Medical Terminology course?

What does Medical Terminology include?

Written by Alana Yuen
Updated over a week ago

How are Picmonic and BoardVitals related?

The Picmonic and BoardVitals partnership

Written by Alana Yuen
Updated over a week ago

How do I unarchive a course or playlist that I have archived?

Learn how to unarchive an archived course or playlist.

Written by Chelsie Ashburn
Updated over a week ago

How do I make my scrollbar stop disappearing (on a Mac)?

Adjust your system settings to make your disappearing scrollbar always visible!

Written by Chelsie Ashburn
Updated over a week ago

Does Picmonic have keyboard shortcuts?

Shortkeys to help you speed things up!

Written by Erika Bankhead
Updated over a week ago

What is a Picmonic Verified Creator?

Written by Erika Bankhead
Updated over a week ago

Can Picmonic visit my school?

Written by Erika Bankhead
Updated over a week ago

What is Print & Go?

We’ve unleashed our characters from their digital chains. Now they can be printed at will! Here's how it works.

Written by Erika Bankhead
Updated over a week ago

Does Picmonic work in every Internet browser?

Written by Erika Bankhead
Updated over a week ago

Are there any keyboard shortcuts?

Written by Erika Bankhead
Updated over a week ago

I have an awesome idea that will make Picmonic even better! How can I let the Picmonic team know?

Written by Erika Bankhead
Updated over a week ago

How do I cancel my subscription?

Here's how you cancel your future payments with Picmonic!

Written by Madelyn Van Wyk
Updated over a week ago

Which subscription should I choose?

How to find the right Picmonic product for you

Written by Alana Yuen
Updated over a week ago

Can I have more than one subscription to different products?

I want more than one Picmonic course!

Written by Madelyn Van Wyk
Updated yesterday

What if I don't want my monthly/annual subscription to recur?

How do I pay for only one month/one year? How do I turn off auto-renew?

Written by Chelsie Ashburn
Updated over a week ago

How do I upgrade if I already have a monthly subscription?

I want more than just a month of Picmonic!

Written by Alana Yuen
Updated over a week ago

How do I cancel my free trial on iOS?

I'd like to cancel my free trial

Written by Alana Yuen
Updated over a week ago

How do I upgrade, and what are my subscription options?

Easily find Picmonic Premium upgrade options.

Written by Chelsie Ashburn
Updated over a week ago

I bought Pre-Health but I’m being prompted to upgrade!

Why am I still being prompted to upgrade my subscription?

Written by Alana Yuen
Updated over a week ago

How can I save money on Picmonic Premium?

Current discounts for your Picmonic subscription

Written by Alana Yuen
Updated over a week ago

When does Picmonic run promotions?

Y'all got any more of those specials?

Written by Alana Yuen
Updated over a week ago

How much does Picmonic Premium cost?

Learn how much our products cost and the subscription options available.

Written by Chelsie Ashburn
Updated over a week ago

Do you have any discounts or promo codes?

How to get a discount and save money on your subscription.

Written by Madelyn Van Wyk
Updated over a week ago

What payment methods can I use?

Support payment methods for subscriptions.

Written by Chelsie Ashburn
Updated over a week ago

How Does Daily Quiz with Spaced Repetition Work?

Conquering the Forgetting Curve

Written by Erika Bankhead
Updated over a week ago

Can I make monthly payments instead of being billed all at once?

Non-monthly Picmonic Premium subscriptions and their one-time payments, explained.

Written by Chelsie Ashburn
Updated over a week ago

Can Picmonic extend the expiration date of my promo code?

Written by Erika Bankhead
Updated over a week ago

How do I apply a promo or discount code?

Apply a discount or promo code to your subscription purchase.

Written by Erika Bankhead
Updated over a week ago

How can I score a discount on Picmonic with a group buy?

Written by Erika Bankhead
Updated over a week ago

Can I pause my future monthly payments?

I'd like to put my account on hold!

Written by Erika Bankhead
Updated over a week ago

Can I add a promo code to my existing monthly recurring subscription?

Written by Erika Bankhead
Updated over a week ago

When will I be billed for my monthly recurring subscription?

Written by Erika Bankhead
Updated over a week ago

How do I switch my payment method?

Written by Erika Bankhead
Updated over a week ago

If my subscription lapses, will my Playlists, Notes, and other personal information be saved?

Written by Erika Bankhead
Updated over a week ago

I need help studying for and passing the PANCE!

How Picmonic can help you pass PANCE

Written by Chelsie Ashburn
Updated over a week ago

Does Picmonic have lectures?

Supplement mnemonics with video lectures.

Written by Chelsie Ashburn
Updated over a week ago

Does Picmonic have webinars?

Join live webinars or schedule one for your school!

Written by Chelsie Ashburn
Updated over a week ago

Is Picmonic only for exam prep?

Written by Erika Bankhead
Updated over a week ago

Does Picmonic have any workbooks or study guides?

Find Picmonic workbooks for Step, NCLEX, and PANCE.

Written by Chelsie Ashburn
Updated over a week ago

What other resources does Picmonic have for studying?

How else can Picmonic help me?

Written by Alana Yuen
Updated over a week ago

Does Picmonic have any tutorials to get started with Picmonic?

Get started with Picmonic faster.

Written by Chelsie Ashburn
Updated over a week ago

I need help studying for and passing Step!

Find out how Picmonic can help you prep for Step

Written by Chelsie Ashburn
Updated over a week ago

I need help studying for and passing the NCLEX®

Tips and resources to pass the NCLEX®

Written by Chelsie Ashburn
Updated over a week ago

How can I use Picmonic to prepare for Step?

Studying for Step with Picmonic

Written by Alana Yuen
Updated over a week ago

How can I clear my learning progress on Picmonic to start fresh?

I want to start Picmonic from scratch!

Written by Alana Yuen
Updated over a week ago

Can my children use my Picmonic account?

Are Picmonics for kids?

Written by Alana Yuen
Updated over a week ago

How do I deactivate my account?

Learn how to close your Picmonic account.

Written by Chelsie Ashburn
Updated over a week ago

Can my friend use my Picmonic account?

Can I share my account with a friend or classmate?

Written by Alana Yuen
Updated over a week ago

How do I switch my area of study?

I'm studying something else now - how can I change to a different course?

Written by Madelyn Van Wyk
Updated over a week ago

How do I change my password?

Written by Erika Bankhead
Updated over a week ago

What is karma?

Find out what karma is!

Written by Chelsie Ashburn
Updated over a week ago

Can I clear my Daily Quiz queue to start fresh?

How to reset your daily quiz with spaced repetition queue

Written by Alana Yuen
Updated over a week ago

How do I unsubscribe from your email list?

Unsubscribe from future emails.

Written by Chelsie Ashburn
Updated over a week ago

How do I unlink my Facebook account?

I'd like to log in without Facebook

Written by Alana Yuen
Updated over a week ago

How do I change my email address?

Change your account email in your Profile Settings.

Written by Chelsie Ashburn
Updated over a week ago

How long does my free trial last?

When our Picmonic Free trial actually ends

Written by Erika Bankhead
Updated over a week ago