General FAQ

What are community Picmonics?

Written by Shea Kelly
Updated yesterday

How can I see my Picmonic quiz accuracy?

Written by Shea Kelly
Updated yesterday

Why can't I view Medical Terminology content?

Written by Shea Kelly
Updated yesterday

How do I cancel my iOS subscription and receive a refund?

Written by Shea Kelly
Updated yesterday

How do I edit my Daily Quiz queue?

Written by Shea Kelly
Updated yesterday

CoursePoint and Picmonic Account

What Picmonics are included with my access through CoursePoint?

Written by Shea Kelly
Updated yesterday

How Picmonics are Created

Who vets the Picmonic Videos and Quizzes?

Written by Erika Bankhead
Updated yesterday

Play & Quiz on the Mobile App!

Getting Started with Playing and Quizzing on Picmonics

Written by Erika Bankhead
Updated yesterday

Study Scheduler [Beta]

Written by Erika Bankhead
Updated yesterday

Can I receive a refund?

Here's a little more info on Picmonic’s refund policy.

Written by Madelyn Van Wyk
Updated yesterday

What are Achievements?

Written by Erika Bankhead
Updated yesterday

What is a Daily Goal Streak?

Written by Erika Bankhead
Updated yesterday

What is XP?

XP and how you can earn it.

Written by Erika Bankhead
Updated yesterday

How do I bookmark a Picmonic?

How to bookmark and find bookmarked Picmonics

Written by Alana Yuen
Updated yesterday

How do I become a Picmonic Affiliate?

All about Picmonic's Affiliate Program

Written by Alana Yuen
Updated yesterday

Why doesn’t Daily Quiz have more questions?

Why you may see less questions in your daily queue at times

Written by Alana Yuen
Updated yesterday

How can I share Picmonic with my educators?

Get your educators involved with Picmonic for free.

Written by Chelsie Ashburn
Updated yesterday

How can I share Picmonic with my classmates?

Learn how you can share Picmonic with your friends and classmates.

Written by Chelsie Ashburn
Updated yesterday

How do I archive or unarchive a Playlist?

All about archiving

Written by Alana Yuen
Updated yesterday

Picmonic Tips

How do I use Picmonic?

Written by Madelyn Van Wyk
Updated yesterday

Does Picmonic have scholarships?

I'd like to apply for a Picmonic Scholarship

Written by Alana Yuen
Updated yesterday

Why is Medical Terminology a separate product?

Why are med terms not part of your other subscriptions?

Written by Alana Yuen
Updated yesterday

Where can I find the blog?

Get the down-low on Picmonic updates in our blog.

Written by Chelsie Ashburn
Updated yesterday

Can I share Playlists or Picmonics with my friends/classmates?

I want to hook my friends up with Picmonic too!

Written by Alana Yuen
Updated yesterday

Where can I find testimonials?

See what students and educators are saying about Picmonic!

Written by Chelsie Ashburn
Updated yesterday

A feature isn’t working! What can I do?

What to do when a feature stops working correctly.

Written by Chelsie Ashburn
Updated yesterday

How can I help Picmonic?

I love Picmonic and want to help!

Written by Madelyn Van Wyk
Updated yesterday

The site isn’t working! What can I do?

Learn steps to take when the site stops working.

Written by Chelsie Ashburn
Updated yesterday

Does Picmonic have a Facebook, Instagram, or Twitter?

Can I socialize with the Picmonic Team?

Written by Madelyn Van Wyk
Updated yesterday

When will I hear back about the error I reported?

What happens after I submit an error report?

Written by Alana Yuen
Updated yesterday

How can I create my own Picmonics?

No art experience needed!

Written by Alana Yuen
Updated yesterday

How do I report errors on Picmonics?

How to help keep Picmonic's content accurate and healthy by reporting errors

Written by Alana Yuen
Updated yesterday

How can I earn Picmonic for Life?

Picmonic?! For LIFE?!

Written by Alana Yuen
Updated yesterday

What Add-On courses do you offer?

All about Picmonic's current add-on courses

Written by Shea Kelly
Updated yesterday

What is Picmonic's Medical Terminology course?

What does Medical Terminology include?

Written by Alana Yuen
Updated yesterday

How are Picmonic and BoardVitals related?

The Picmonic and BoardVitals partnership

Written by Alana Yuen
Updated yesterday

How do I unarchive a course or playlist that I have archived?

Learn how to unarchive an archived course or playlist.

Written by Chelsie Ashburn
Updated yesterday

How do I make my scrollbar stop disappearing (on a Mac)?

Adjust your system settings to make your disappearing scrollbar always visible!

Written by Chelsie Ashburn
Updated yesterday

Does Picmonic have keyboard shortcuts?

Shortkeys to help you speed things up!

Written by Erika Bankhead
Updated yesterday

What is a Picmonic Verified Creator?

Written by Erika Bankhead
Updated yesterday

Can Picmonic visit my school?

Written by Madelyn Van Wyk
Updated yesterday

What is Print & Go?

We’ve unleashed our characters from their digital chains. Now they can be printed at will! Here's how it works.

Written by Erika Bankhead
Updated yesterday

Does Picmonic work in every Internet browser?

Written by Erika Bankhead
Updated yesterday

How to share a video review of Picmonic

Written by Erika Bankhead
Updated yesterday

I have an awesome idea that will make Picmonic even better! How can I let the Picmonic team know?

Written by Erika Bankhead
Updated yesterday

How do I cancel my subscription?

Here's how you cancel your future payments with Picmonic!

Written by Madelyn Van Wyk
Updated yesterday

Which subscription should I choose?

How to find the right Picmonic product for you

Written by Alana Yuen
Updated yesterday

Can I have more than one subscription to different products?

I want more than one Picmonic course!

Written by Madelyn Van Wyk
Updated yesterday

What if I don't want my monthly/annual subscription to recur?

How do I pay for only one month/one year? How do I turn off auto-renew?

Written by Chelsie Ashburn
Updated yesterday

How do I upgrade if I already have a monthly subscription?

I want more than just a month of Picmonic!

Written by Alana Yuen
Updated yesterday

How do I cancel my free trial on iOS?

I'd like to cancel my free trial

Written by Madelyn Van Wyk
Updated yesterday

How do I upgrade, and what are my subscription options?

Easily find Picmonic Premium upgrade options.

Written by Shea Kelly
Updated yesterday

Practice NCLEX® Questions - powered by TrueLearn

Now available!

Written by Erika Bankhead
Updated yesterday

I bought Pre-Health but I’m being prompted to upgrade!

Why am I still being prompted to upgrade my subscription?

Written by Alana Yuen
Updated yesterday

How can I save money on Picmonic Premium?

Current discounts for your Picmonic subscription

Written by Alana Yuen
Updated yesterday

When does Picmonic run promotions?

Y'all got any more of those specials?

Written by Alana Yuen
Updated yesterday

How much does Picmonic Premium cost?

Learn how much our products cost and the subscription options available.

Written by Madelyn Van Wyk
Updated yesterday

Do you have any discounts or promo codes?

How to get a discount and save money on your subscription.

Written by Madelyn Van Wyk
Updated yesterday

Do you offer institutional licenses or discounts for large groups?

How to get an institutional site license or discount for large groups.

Written by Ken Robertson
Updated yesterday

What payment methods can I use?

Support payment methods for subscriptions.

Written by Madelyn Van Wyk
Updated yesterday

How Does Daily Quiz with Spaced Repetition Work?

Conquering the Forgetting Curve

Written by Erika Bankhead
Updated yesterday

Can I make monthly payments instead of being billed all at once?

Non-monthly Picmonic Premium subscriptions and their one-time payments, explained.

Written by Chelsie Ashburn
Updated yesterday

Can Picmonic extend the expiration date of my promo code?

Written by Erika Bankhead
Updated yesterday

How do I apply a promo or discount code?

Apply a discount or promo code to your subscription purchase.

Written by Erika Bankhead
Updated yesterday

How can I score a discount on Picmonic with a group buy?

Written by Erika Bankhead
Updated yesterday

Can I pause my future monthly payments?

I'd like to put my account on hold!

Written by Erika Bankhead
Updated yesterday

Can I add a promo code to my existing monthly recurring subscription?

Written by Erika Bankhead
Updated yesterday

When will I be billed for my monthly recurring subscription?

Written by Erika Bankhead
Updated yesterday

How do I switch my payment method?

Written by Erika Bankhead
Updated yesterday

If my subscription lapses, will my Playlists, Notes, and other personal information be saved?

Written by Erika Bankhead
Updated yesterday

I need help studying for and passing the PANCE!

How Picmonic can help you pass PANCE

Written by Chelsie Ashburn
Updated yesterday

Does Picmonic have lectures?

Supplement mnemonics with video lectures.

Written by Chelsie Ashburn
Updated yesterday

Does Picmonic have webinars?

Join live webinars or schedule one for your school!

Written by Chelsie Ashburn
Updated yesterday

Is Picmonic only for exam prep?

Written by Erika Bankhead
Updated yesterday

Study Tips for the Busy Student

Study tips on when and how to use Picmonic for a busy healthcare student!

Written by Shea Kelly
Updated yesterday

Does Picmonic have any workbooks or study guides for Nursing Students?

Find Picmonic's 4 Weeks to NCLEX Workbook and Study Planner on Amazon

Written by Chelsie Ashburn
Updated yesterday

What other resources does Picmonic have for studying?

How else can Picmonic help me?

Written by Alana Yuen
Updated yesterday

Does Picmonic have any tutorials to get started with Picmonic?

Get started with Picmonic faster.

Written by Chelsie Ashburn
Updated yesterday

I need help studying for and passing Step!

Find out how Picmonic can help you prep for Step

Written by Chelsie Ashburn
Updated yesterday

I need help studying for and passing the NCLEX®

Tips and resources to pass the NCLEX®

Written by Chelsie Ashburn
Updated yesterday

How can I use Picmonic to prepare for Step?

Studying for Step with Picmonic

Written by Alana Yuen
Updated yesterday

How can I clear my learning progress on Picmonic to start fresh?

I want to start Picmonic from scratch!

Written by Alana Yuen
Updated yesterday

Can my children use my Picmonic account?

Are Picmonics for kids?

Written by Alana Yuen
Updated yesterday

How do I deactivate my account?

Learn how to close your Picmonic account.

Written by Shea Kelly
Updated yesterday

Can my friend use my Picmonic account?

Can I share my account with a friend or classmate?

Written by Alana Yuen
Updated yesterday

How do I switch my area of study?

I'm studying something else now - how can I change to a different course?

Written by Madelyn Van Wyk
Updated yesterday

How do I change my password?

Written by Erika Bankhead
Updated yesterday

Can I clear my Daily Quiz queue to start fresh?

How to reset your daily quiz with spaced repetition queue

Written by Shea Kelly
Updated yesterday

How do I unsubscribe from your email list?

Unsubscribe from future emails.

Written by Chelsie Ashburn
Updated yesterday

How do I unlink my Facebook account?

I'd like to log in without Facebook

Written by Alana Yuen
Updated yesterday

How do I change my email address?

Change your account email in your Profile Settings.

Written by Madelyn Van Wyk
Updated yesterday

How long does my free account last?

When our Picmonic Free trial actually ends

Written by Erika Bankhead
Updated yesterday