Already purchased but still being prompted to upgrade? If you subscribed but can't access all content, here are some things to try:

  • Make sure you're logged into the correct account that you subscribed under.
  • Completely close/kill your app, then relaunch it. This should refresh your connection to the app and force it to acknowledge your shiny new subscription.
  • iOS: Go to your More Menu > Restore Purchase to resync your iOS purchase.
  • Android: Let us know via the chat or so we can resync it for you. 
  • If you are still experiencing access issues, please email us at to let us know!

When reaching out to us about access issues, please include screenshots of your purchase receipt, and of your More Menu > Profile/Settings pages. 

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