Picmonic subscriptions purchased through the Picmonic.com website are refundable within 7 days of purchase. If you are within 7 days of purchase, simply click here to login to your account and cancel your subscription. When canceling, you will be given the option to request a refund if you are within 7 days of billing. As noted during the purchasing process, all subscriptions are nonrefundable after 7 days.

Picmonic mobile app subscriptions are 100% NON-REFUNDABLE by Picmonic as they are handled by Apple iTunes and Google Play Store systems.

If you purchased via the Apple iOS or Google Play Store:

Unfortunately, due to Apple & Google’s terms & conditions, they do not let us modify subscriptions or process refund transactions through their systems.

iOS: Refunds for subscriptions purchased through the iOS app have to be requested through iTunes. You can follow this Apple guide: https://support.apple.com/en-us/HT204084

Android: On your Android device, go to your Google Play subscriptions to cancel your account and request a refund of your Picmonic subscription. You can follow this step by step guide: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

Did this answer your question?