Picmonic subscriptions purchased through the Picmonic.com website are 100% refundable within 7 days of purchase for any reason or no reason at all. If you are within 7 days of purchase, simply cancel your subscription and reach out to our team through chat or email at email@example.com for a refund!
All subscriptions are nonrefundable after 7 days, which is stated multiple times throughout the purchase process.
Picmonic mobile app subscriptions are 100% NON-REFUNDABLE by Picmonic as they are handled by Apple iTunes and Google Play Store systems.
Below are specific instructions on how to request a refund from the Picmonic website, iOS App Store and Android Google Play store
If you purchased via Picmonic.com:
If you cancel your subscription within 7 days of purchase, you are eligible for a refund. To request one, please:
- CLICK HERE, login, and cancel your subscription.
- Reply to the receipt email you received and write that you have canceled your subscription and request a refund.
Once we receive and verify your request, we will initiate your refund. Depending on your bank, the transaction should credit back to your card within a few business days.
Refunds after the 7-day window are granted in extraordinary cases only. If you purchased a subscription more than 7 days ago and would like to request a refund outside the policy window, first CLICK HERE, login, and cancel your future payments, then you can fill out this refund request application. Refund applications are reviewed every 4-6 weeks. If your application for a refund is approved, you will be notified via email. If you do not hear back within 6 weeks, your application was not approved.
If you purchased via the Apple iOS or Google Play Store:
Unfortunately, due to Apple & Google’s terms & conditions, they do not let us modify subscriptions or process refund transactions through their systems.
iOS: Refunds for subscriptions purchased through the iOS app have to be requested through iTunes. You can follow this Apple guide: https://support.apple.com/en-us/HT204084
Android: On your Android device, go to your Google Play subscriptions to cancel your account and request a refund of your Picmonic subscription. You can follow this step by step guide: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en