If you are experiencing a technical issue with the website, please try the following:
Make sure your device is connected to the internet.
Check to verify that your browser is up to date
Clear your web browser’s cache & cookies. We strongly recommend using Google Chrome. You can find out how to clear your Google Chrome cache by clicking here.
If you are still experiencing issues, email us at feedback@picmonic.com or through the contact us option at the bottom of the page.
To avoid delays in resolving any technical issues, it is very helpful if you include the following information when you reach out:
Site Location (include the url to the page)
Device Information (Mac or PC, browser and browser version)
Estimated time of first encounter of issue
Screenshot of what you are seeing